Self-Storage FAQs

Below are answers to the questions we hear most when customers are deciding to store with Nesta. You may have others, so please give us a call and we will be happy to answer any questions you have.

Frequently Asked Questions (FAQ)

Below are answers to the questions we hear most when customers are deciding to store with Nesta. You may have others so please give us a call and we will be happy to answer any questions you have.

What is self-storage?

Self-storage is your own private room in a clean, dry and secure storage building that lets you store items that you’re struggling to find space for in your home or business. With self-storage, you choose the room size that best fits your needs. Self-storage offers flexible rental terms so you only pay for the time you need. 

How many self-storage locations does Nesta have?

Nesta has 5 self-storage facilities conveniently located across Dublin city. All facilities are located close to major transport links and road networks providing excellent access to customers.

Dublin South

Nesta Deansgrange – Deansgrange Business Park, Blackrock, Co. Dublin, A94 A4A6

Nesta Sandyford – Burton Hall Park, Sandyford, Dublin 18, D18 A094

Dublin West City

Nesta Kylemore – Kylemore Road, Ballyfermot, Dublin 10, D10 CA33

Dublin North

Nesta Santry – Swords Road, Santry, Dublin 9, D09 HP96

Nesta Howth Junction – Kilbarrack Parade, Kilbarrack, Dublin 5, D05 DC60

What are the opening hours?

All Nesta Storage Facilities are open 7 days a week and on Thursdays, we open late until 8pm. We are also open on Bank Holidays only closing 4 days in the year for Christmas Day, St. Stephens Day, New Year’s Day and Easter Sunday. Office customers enjoy 24/7 access 365 days.

Opening hours

  • Monday: 8am – 6pm
  • Tuesday: 8am – 6pm
  • Wednesday: 8am – 6pm
  • Thursday: 8am – 8pm (Late opening)
  • Friday: 8am – 6pm
  • Saturday: 9am – 5.30pm
  • Sunday: 9am – 5.30pm
  • Bank Holidays: 11am – 4pm

Can I access my storage unit also outside of the opening hours?

Access to storage units outside our normal opening hours can be arranged. For more details contact a member of the team to discuss your needs.

What is the minimum time I can store my belongings with Nesta?

Our standard minimum rental period is 1 month, but shorter periods can be arranged (subject to availability). For more details contact a member of the team to discuss your needs.

What is the maximum length I can stay?

There is no maximum length of time you can stay. We have many customers who have been storing with Nesta for over 30 years.

Do I have to give notice when I leave?

Yes, Nesta requires 7 days’ notice for storage units and 2 months’ notice for serviced offices when you want to move out. It is important to notify the reception staff that you vacated the room, so they can terminate your account. This is to avoid being charged further once you have moved out.

What happens on the move-in day?

Prior to move-in day, you will have signed a license agreement and a storage account will be set up. Your private storage unit will have been pre-allocated based on the unit size required. On move-in day, a member of the team will bring you to your storage unit, show you how to operate the lifts (if the unit is not on the ground floor) and show you the correct loading area and access lift.

What happens on the move-out day?

On move-out day, when your unit is completely emptied, a member of staff will meet you at the unit to do a final check before cancelling your contract.

Do I have to sign a lease when renting with Nesta?

Our self-storage operates on a licence agreement which is like a lease, but better suited to the short-term nature of the agreement. All registered self-storage operators will require that you provide your photo ID (valid passport or drivers licence) and proof of address (a utility bill dated within 3 months) for security purposes.

Do I need to pre-book a storage space at Nesta?

Once you have the necessary documentation you can move in immediately (subject to availability). Nesta also provides online booking, so you can complete the full booking process outside business hours and arrive the next morning with ID and proof of address and then move in straight away.

Can I view the facility before moving in?

Yes of course. We actively encourage new users to call in to see the facility and learn how self-storage works and ask any questions you might have. It’s also a great opportunity to pick up some moving boxes while your there.

What size are Nesta storage rooms?

Our rooms come in a range of sizes from a 9 square ft room all the way up to a 300 square ft. room. Our rooms are 8 ft in height, similar to most homes. The width of the doors openings is 3.5 ft. We will work with you to make sure you have the room to suit your needs. We are happy to change your room size as your needs change.

Can I transfer to another room if I need more or less space?

Yes, this is one of the main features of Nesta self-storage. There are no charges or penalties and you can change units as often as you like.

What security features does Nesta have?

We have 24-hour CCTV, individually alarmed rooms, onsite staff, and personal access codes. 

How do I gain access to Nesta facilities?

For security purposes, every customer is given a personal access code that allows them to gain access to their Nesta facility. This code will also turn off individual alarm on your room. By having your own lock on your room, only you can gain access.

What happens if lose my unique access code?

If you use our online booking portal to book your room, you can log into your account and retrieve your access code. You can also ask a member of staff to retrieve it for you, however, you must be the account holder.

Who has access to my storage unit?

Only you have access to your storage unit, but you can nominate family, friends or colleagues to have access too. For security purposes, we recommend that you add the details of any authorised user to your account with Nesta.

Is there someone at the facility I can talk to should I have a problem?

Yes, there are Nesta staff onsite 7 days a week at all our facilities, ready to help in any way we can.

Do I need to use boxes when storing my belongings?

By storing your belongings in boxes, it is easier to pack your room and locate items when you need them. By stacking your boxes, you can fit more into your room. In each of our stores and on our website, you will find a full range of boxes and packing supplies.

Do you sell boxes and packing supplies?

Yes, we sell boxes and a wide range of other packing materials to help protect your belongings. Click here to explore our selection of packaging materials.

How to pack your belongings in a storage room?

To get the most out of your storage room, it is recommended to pack your belongings in boxes. This allows you to stack everything neatly in your room and you can utilise the full storage space. Label all your boxes and stack labels facing out so that you can easily find items when you need them. Wrap larger items like sofas, mattresses etc. in plastic protectors to ensure they are kept in perfect condition during storage. In each of our stores and on our website, you’ll find a full range of packaging supplies.

Where can I store my things when selling my house?

A self-storage is a great option for anyone planning on selling their house. If you are staging your home and need to declutter or need to get everything out of the house, self-storage has room sizes to suit all needs. You can come and go from your storage room as often as you like. Self-storage offers flexible rental terms so you can store for as little as a few weeks, months, or years.

What can I store in 5x5 storage room?

This room is ideally suited for people with a mixture of storage boxes and a few small items of furniture or appliances. This room has a variety of uses from decluttering your home to storing the contents of a studio or 1-bed apartment. It’s also popular with small businesses who need space for important documents, stock, or equipment. Nesta’s 25 square ft. room will typically fit 84 small or 45 medium or 27 large boxes.

What can I store in 5x10 storage room?

This room has a variety of uses, including a larger decluttering project to storing the contents of a 2-bed apartment. It’s also very popular with small businesses who need space for important documents, stock or equipment.  Nesta’s 50 square ft. room will typically fit 189 small or 90 medium or 54 large boxes.

What can I store in 10x10 storage room?

This room is popular with customers who are moving home or renovating. It can accommodate the contents of a 3-bed house. It’s also very popular with businesses who need space for important documents, stock or equipment. Nesta’s 100 square ft. room will typically fit 378 small or 180 medium or 108 large boxes.

What can I not store in self storage?

Here are a few things that you can’t store in your self-storage at Nesta:  

    • Hazardous material – flammable or explosive items, e.g. fuel
    • Perishable items – food items like produce, meats dairy, etc.
    • Living animals or plants – storage rooms are not suitable for living things
    • Illegal items – stolen items, firearms, explosives, weapons, or ammunition

What services are available at Nesta?

There are trolleys available for customers to use to bring their items from their car, van or moving truck to their unit. We can provide shelving for your room if needed. There are lifts available to help make moving into your room as easy as possible. We have a canteen in each centre where you can have a cup of tea and relax while filling, emptying or visiting your room.

Do your facilities provide Wi-Fi onsite?

Yes, we have dedicated Wi-Fi zones in all our facilities.

How do I get my belongings to my room?

If you need a removal service, we are happy to help you arrange this. At each of our facilities, there are trolleys and lifts making it very easy to bring your belongings to your room. 

Are the storage spaces heated or temperature controlled?

No, our facilities are not heated or temperature controlled.

Do you provide power within the storage rooms as well as lights?

No, our storage rooms are not fitted with power or lights.

How do I pay for my room?

The same way you would pay rent for a private room, apartment or house. We require you to pay one month in advance. One of the easiest ways to pay is by setting up a direct debit. 

Are cash payments possible?

No, we are a cashless business. So cash payments are not possible.

Do I need an Irish bank account to pay for my storage unit at Nesta?

No, you do not need an Irish bank account, and most customers choose to pay by credit card.

Can I prepay my storage unit?

Yes, you can prepay up to 12 months in advance, and we offer discounts for prepayment of accounts.

When is my rent due?

There are 2 options: You can choose to pay monthly on the same day you activated your contract or you can choose a date that suits you. Please note that once the date has been agreed, it cannot easily be changed.

Do I need to pay a deposit?

Generally no, however, some larger commercial rooms and offices do require a deposit. Where a deposit is paid it will be refunded when the unit has been vacated (subject to meeting requirements of the licence agreement).

Are there any hidden costs?

No, there are no hidden costs. You only pay for the storage you use.

Do you charge business rates and ESB?

No, the licence fee is an all-inclusive charge.

Is insurance included in the storage charge?

No, insurance is not included in the storage charge. This is because every customer has very different needs, some customers extend their home insurance policy to their storage room or take out a separate policy with their broker. If neither of these options is convenient, customers can request to be covered under our policy for an additional fee based on the value of the goods in the storage.

Can I use self-storage for my business?

Self-storage is more cost-effective and flexible than traditional warehouse storage that requires you to commit to a long term lease. At Nesta, you can rent a room for as short or long as you need it. We only require 7 days’ notice when you want to move out.

Do you accept deliveries on my behalf?

Yes, we do accept deliveries for commercial customers (subject to some terms and conditions). For more information please speak to our storage team.

Is a serviced office the right choice for my business?

Nesta’s serviced offices are a cost-effective and flexible way to run your business without having to commit to a lengthy lease. We have offices ranging from a 2-person suite to a 12-person suite plus access to meeting rooms onsite. All our offices come fully furnished, are equipped with broadband and telecom access.

50% off your first month’s storage